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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kenneth Elliott

July 31, 2026

5  out of  5
rating by Kenneth Elliott
"Very Happy with the service I receive anytime I need something addressed. Nikki Baker is always my go to anytime I need to make adjustments or just have questions. I wish more companies employed people like her."
We responded:
"Hi Kenneth. Thank you for the opportunity to help you with your insurance needs and the 5-star review. Thank you for recognizing Nikki for her ability to help you at a high level. I appreciate your business and trust in my agency. Thanks again."
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Johanna Castillo Rodriguez

July 29, 2026

5  out of  5
rating by Johanna Castillo Rodriguez
"una atención espectacular"
We responded:
"Gracias, Johanna! "
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Deana Algarin

July 27, 2026

5  out of  5
rating by Deana Algarin
"Very polite & helpful."
We responded:
"Hi Deana and thank you for the 5 star review. I am happy we were able to help you with your Motorcycle insurance and look forward to helping you with other needs in the future. Thanks again!"
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JMM Carpentry Corp JMM Carpentry Corp

July 24, 2026

5  out of  5
rating by JMM Carpentry Corp JMM Carpentry Corp
"Fue excelente
Astrid"
We responded:
"Thanks for the 5 star review and kind words regarding Astrid. "
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qasem abbas

July 24, 2026

5  out of  5
rating by qasem abbas
"Amazing service thank you"
We responded:
"I am happy we were able to meet your service needs, Gasem. We will continue to here to help you and appreciate your business and trust. "
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Nnoush Tamimi

July 24, 2026

5  out of  5
rating by Nnoush Tamimi
"Great experience! They gave me a fantastic discount on my car insurance with very competitive rates. Fast, professional service—highly recommended!""
We responded:
"Thanks, Nnoush, for the 5 star review. Glad you had a great experience and we were able to help you with the car insurance. "
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Alexus Handschuh

July 24, 2026

5  out of  5
rating by Alexus Handschuh
"Nikki Baker was the absolute best at getting me the proper insurance needed for my home and for myself. It couldn't have been any easier to obtain home owners insurance with her help! Highly recommend."
We responded:
"Hey Alexus. Thank you so much for the 5 star review and faith in us. Glad we could help with your Life Insurance needs. "
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Kimberly

July 24, 2026

5  out of  5
rating by Kimberly
"Nikki is the best! Very helpful and always a pleasure to work with!"
We responded:
"Thank you for the 5 Star Review, Kimberly. I am happy to hear Astrid shared her knowledge which was helpful to you. We all appreciate your business and trust and look forward to continuing to help you manage your risks. "
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Robert Wyman

July 18, 2026

5  out of  5
rating by Robert Wyman
"We have always had good experiences with State Farm but recently we changed the policy on our NY home to make it a rental property. We were helped by Chastity, who made the process (which I had been dreading) simple and easy!

Thanks to her everything was done quickly, all my questions were answered promptly and clearly, and now I have excellent and reasonable coverage for this home.

Thank you so much Chastity!!!"
We responded:
"Hi Robert. Thank you so much for the feedback, 5 star review and recognizing Chasity for her efforts. It is our goal to make things easy and understandable. I am happy to hear you experienced just that. Thank you for your business and trust in us. "
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Kyrone Doughty

July 13, 2026

5  out of  5
rating by Kyrone Doughty
"Was very helpful and to the point"
We responded:
"Hi Kyrone, thank you for the 5 star review. I am happy to hear we were helpful for you. with your auto insurance and property insurance. Thanks for your confidence in us. "
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rhayna Velasquez

July 10, 2026

5  out of  5
rating by rhayna Velasquez
"Astrid was so great she informed me of all my options thoroughly. She also helped me get the best deal and she was great. I was also able to get renters insurance for a very affordable price just in case anyone rents. Thank you so much!"
We responded:
"Thanks, Rhayna for the 5 star review and feedback regarding Astrid's assistance. Glad to hear she informed you about the importance of renters insurance. Thank you very much for your business and trust in us. "
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dania Oqlah

June 23, 2026

1  out of  5
rating by dania Oqlah
"The worst customer service I have ever experienced with an insurance company. The young lady I don't know her name because she was screaming at me I'm definitely going back to my old insurance it might be a little higher but I don't have to argue with anybody."
We responded:
"Thank you for the 5 star review, Dania. I am happy we were able to help. "
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Jocelyn Potenza

June 17, 2026

5  out of  5
rating by Jocelyn Potenza
"I could not be more pleased with the service and support of this office! They are super knowledgeable, function as a team with you in mind and are very responsive to any needs. In a digital world I find them to be very hands on and personable which is so appreciated. 10/10 would recommend. Most recently I worked with Chasity who was amazing."
We responded:
"Thank you so much for the wonderful review, Jocelyn. I am happy to hear Chasity and the rest of the team have been so responsive and providing you with that personal human touch. I thank you for your business and allowing us to help you with your auto and commercial insurance. "
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Steve Mikula

June 12, 2026

5  out of  5
rating by Steve Mikula
"Scott has been great. He has always done a great job of providing excellent customer service to my family. Highly recommend!"
We responded:
"Thanks for the 5 star review, Steve. Pleasure to be able to help you and your family. I appreciate your business and trust. Thanks again!"
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RaStarr Productions

June 10, 2026

5  out of  5
rating by RaStarr Productions
"Astrid and Chasity are professional, astute and awesome!
George Walker"
We responded:
"Thank you so much for the 5 star review and feedback on your positive experience with Astrid and Chasity. Appreciate it, George. And LETS GO KNICKS!!!"
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Honesty Henderson

June 4, 2026

5  out of  5
rating by Honesty Henderson
"Nikki from sate farm was absolutely so helpful in addressing a very difficult situation I found myself in. She advised me clearly on what to do because I was in such a state of panic, and she help me calm down. I wanna say thanks to state farm for being so professional and handling my situation with so much kindness and grace."
We responded:
"Thank you so much for the review and feedback. I am happy Nikki was able to help navigate you through your situation. Being a part of our community means a great deal to myself and the team, so I am happy that came through in how our office and Nikki specifically dealt with your situation. I am grateful for your business and trust. "
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Tracy Keese

May 29, 2026

1  out of  5
rating by Tracy Keese
"BAIT AND SWITCH!!! We were told $300/month and now getting billed over NINE HUNDRED a month! If I could give zero stars I would. Extremely unprofessional. To make someone think they are getting a better deal and go through the entire process of switching companies, only to have it spike more than double a few weeks later!

If this was a quote then SAY QUOTE! If it needs to be reviewed by an underwriter then shouldn't the customer be AWARE of this before switching? I'd certainly hope so, but apparently they don't disclose this information to you first. Isn't this illegal?!?

The best part. Our old insurance company doesn't take new customers anymore so we couldn't even go back to our old insurance. Had to shop AGAIN and ended up finding $50 more than what we used to pay. Thanks a lot for wasting everyone's time and money, Astrid."
We responded:
"Sorry for your experience Tracy. It is always a quote as that is what we provide until a full underwriting review is done by the insurance company itself. This is why a temporary ID card is labled temporary and only valid for 60 days. During that process sometimes information that can negatively affect a customers underwriting score can come to light and thus change the premium. Things like license suspensions, major infractions like DWI or DUI, traffic tickets and claims can all affect an individuals underwriting score and thus affect the final premium.

I'd be happy to discuss the reasons your premium changed based on the information underwriting found with you off line if you'd like, although I am sure you are aware. "
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Beat Daodds

May 29, 2026

5  out of  5
rating by Beat Daodds
"My name is Elijah, I just want to say that State Farm is an outstanding auto insurance as a whole.
Chasity C. Long at the Hyde park NewYork location helped me so much. I really appreciate her patience and support. She’s been a huge help she deserves a promotion. Communication is always clear with her and Scott and I’ve received outstanding friendly service from the beginning and for Scott I want to thank you as well, you are a great agent. My family and I really appreciated the Christmas card we got around the holidays. I can’t thank you and your team enough for your dedication and hard work. You guys are life savers.I really can’t tell you how much I’m so thankful and satisfied with this insurance and team. I will say I am a very happy customer and will be a customer with State Farm for a very long time!"
We responded:
"Thank you so much for the amazing review, Elijah. I appreciate the feedback on Chasity and your experiences with my agency. We all strive to help our customers daily through all situations you face. I appreciate your business and trust. "
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Logan Livingston

May 15, 2026

5  out of  5
rating by Logan Livingston
"Aiden from Statefarm took care of me when no other could! They got me a deal at over $200 less than any other insurance company quoted me! Very happy with them, don’t plan on going anywhere. 10/10 would recommend!"
We responded:
"Thanks for the great review and kind words regarding Aidan, Logan. We are very happy to help and appreciate your business and loyalty. "
Profile photo of Juan Melendez

Juan Melendez

May 11, 2026

5  out of  5
rating by Juan Melendez
"Just got to say I was very happy how I was taken care of a person name Astrid primanti she was great she had patience she went one by one and explaining about the insurance that she will take care of me and it will be a low rate and much more but I do have to say I was very comfortable with who I was speaking to didn't have to worry about anything I will give her 10 stars we should have more people like her as a sales rep thank you State Farm for your services"
We responded:
"Thank, Juan. I am happy Astrid was able to do a great job for you and help with your auto insurance, mortgage protection and business insurance. Appreciate your feedback and business. Thank you! "
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Momzilla444 *

April 27, 2026

5  out of  5
rating by Momzilla444 *
"I’ve been with Geico for over 17 years. I’d contacted Scott Marxer from State Farm. I was immediately comfortable and felt like I was being given the best insurance possible. He worked very hard for me to ensure that I was being very well taken care of. Scott is extremely knowledgeable, professional, courteous, kind, and truly cares for his clients. I am 100% satisfied with the service I received from him and I would recommend him to anyone."
We responded:
"Thank you so much for the great review of your experience with us. We want everyone to feel comfortable and understand their choices in managing their every day risk. Our pleasure assist you with our auto insurance and renter's insurance. Again, thank you for the 5 star review and kind words but most of all thank you for your business and trust."
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Alyssa_ jalin

April 6, 2026

5  out of  5
rating by Alyssa_ jalin
"Ms.Chasity made the entire process so easy and helped me understand what I was signing up for as a young adult . It’s nerve racking trying new companies but I had the best experience. She even explained other things they offer and made it clear to me there’s no pressure but the opportunities are always there . Definitely will be going it’s state farm for any of my other needs !"
We responded:
"Hi Alyssa! Thanks so much for the great feedback on Chasity and allowing us to help you with your renters insurance. We look forward to being your one stop for all your insurance and financial services needs moving forward and as your life changes. Thanks again! "
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Mohamed sharif Iqbal hussin

March 30, 2026

5  out of  5
rating by Mohamed sharif Iqbal hussin
"Extremely professional very simple and straight forward gave my quotes in less than 10 minutes and loved the results!!"
We responded:
"Very glad to hear we made things easy and straightforward for your, Mohamed. We loved that you trust us with your insurance! "
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Samantha Beltron

March 26, 2026

5  out of  5
rating by Samantha Beltron
"Chasity is awesome and super helpful. Would recommend!"
We responded:
"Thanks so much for the recommendation and 5 star review, Samantha. I am happy Chasity was super helpful. We all appreciate your business and trust. "
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Matthew DeSimone

March 26, 2026

5  out of  5
rating by Matthew DeSimone
"Nikki Baker did an amazing job keeping me informed and educated on the reasons that I should stay with my State Farm Insurance. I have been with the company now for 10 years."
We responded:
"Thanks, Matthew, for the 5 star review. We greatly apricate your business over the years. Always here to help you. Thanks. "